Event details Early bird rates will expire on 8 May. ABTA’s advanced level social media training has been designed for those working in travel who already have a good understanding of social media platforms and want to enhance their social media strategy.From researching destinations and booking directly on social media to live-sharing holiday experiences, social media has become a fundamental part of travelling. The travel industry has been quick to pick up on the incredible sales potential this brings, with frontrunners using unique and innovative ways to encourage customer engagement, content and bookings on social media platforms.Attend this advanced training to hear fresh approaches to inspire and revamp your current social media strategy in order to stay ahead of your competitors. Develop a further understanding of how to build, maintain and engage an audience on social media. Ensure you can effectively tailor your content to fit the purpose of each platform. Maximise ROI and make sure you are utilising your data to target the right people.Take an in-depth look at how social fits into your travel customer’s booking journey. Engaging customers whilst they are looking for a holiday should play an important part in your social strategy, as should maintaining that conversation post-booking to encourage customers to share their experiences on social.Learn how to effectively communicate with customers post-holiday and respond to reviews on the right channels to motivate customers to re-book and recommend your trips to other travelers.Attend this practical training day to discover how valuable social influencers and content creators can be to your brand. Learn how to choose the right travel influencer to connect with your target audience. Sessions The social media landscapeBuilding a high-performing strategy for travel businessesCase studies from: Newmarket Holidays, HX Expeditions, TUI and WeRoadMeasuring success and adapting your strategyAI assisted content creationPlatform focus: Meta, TikTok and RedditSilver does socialWorking with influencers grow your business Speakers Moderator: Laura Stephen, Joint Head of Brand and Marketing, ABTA Laura leads ABTA’s Brand & Marketing team, as part of a job share with colleague Shelley Beresford. Before joining ABTA, she was Head of Marketing at a tech start up and prior to that, spent 15 years leading the Consumer and Trade Marketing teams at Virgin Atlantic. Laura has over 20 years of B2C and B2B marketing experience across small and large global brands and is passionate about consumer centric marketing and creating distinctive campaigns that bring products to life, particularly in the travel industry. Speakers include: Kelsey Fitzgerald, Social Media & Content Creator, Newmarket Holidays Kelsey Fitzgerald Kelsey Fitzgerald has spent the best part of the last decade in travel social media, working client-side for some of the industry’s biggest tour operators. During her time with Trafalgar, she was part of the team behind the award-winning Tour Differently campaign - winner of the 2025 International Marketing Campaign of the Year at the Travel Marketing Awards. Now leading on organic social at Newmarket Holidays, she handles everything from strategy and post creation to shooting content on location around the world. Rick Guttridge, Founder & CEO, Smoking Gun Rick Guttridge With 25 years of agency experience under his belt, Rick has advised some of the biggest brand names in the world leading to perception changes, sales and market share uplifts and countering serious reputation threats.Obsessed with proving the impact a strategic and creative PR programme has on an organisation’s goals, his agency’s name embodies the search to find the irrefutable proof of success. This has resulted in 8 global awards for business effectiveness.He’s also passionate about business having a positive impact on society and on top of reduced rates for not for profits, a minimum of 1% of profit is given to charity every year. He has also founded and teaches on the sectors’ only industry taught PR and Comms Apprenticeship. Elliott King, Managing Partner, FINN Partners Elliott King Elliott King is a Managing Partner at FINN Partners, one of the world's largest independent marketing and communications agencies, where he leads digital strategy for clients across the EMEA region. He works closely with travel and tourism brands, including the Italian National Tourist Board (ENIT), the Belize Tourism Board, and Visit Polska, helping them turn audience insight into measurable results. With a career spanning digital marketing, performance, and the fast-moving world of AI, Elliott is especially focused on how measurement and visibility are shifting as audiences move from search engines to AI assistants. He is also co-author of Marketing Wins (2026). Merson Lewis, Senior Client Partner | Travel & Tourism, Reddit Merson Lewis Merson Lewis is a Senior Client Partner at Reddit, leading Travel & Tourism partnerships. He partners with brands to show up authentically in culture and conversations, using Reddit’s communities to drive engagement, influence and performance. Debbie Marshall, Managing Director, Silver Marketing Association Debbie Marshall Debbie has over 35 years’ industry experience, mainly in travel, and including 12 years in the broader "silver" sector. Her roles have included Managing Director of Crystal Holidays, and at the helm of award-winning villa specialist CV Villas and its sister company Ski Verbier.Debbie founded Silver Travel Advisor in 2011, the information, reviews and advice website for mature travellers, which was voted Best Travel Reviews website at the British Travel Awards in 2018, 2019 and 2020.In 2021, with Silver Travel Advisor moving to new ownership, she widened her experience in the silver sector, and set up the Silver Marketing Association with a team of industry veterans. She is passionate about ethical and responsible marketing to older consumers, and calling out ageism, which is something she now witnesses first hand!In 2024, Debbie was awarded the AWTE Outstanding Achievement Award which celebrates an individual who has demonstrated exceptional excellence and accomplished remarkable feats within the travel industry.Debbie has been Chair for Dementia Adventure since 2022, and keeps a strong connection with the travel industry as a non-executive director of Bailey Robinson, Real Holidays, Villa Collective & Ramble Worldwide. Azur Melling, Client Partner | Key Accounts, Travel, TikTok Lucy O'Donoghue, Client Solutions Manager, Meta Lucy O'Donoghue Lucy is a Client Solutions Manager at Meta, where she has spent the past four years helping businesses grow through creative, data-driven advertising. She has partnered with clients across a variety of industries and now specialises in the travel sector, focusing on Online Travel Agencies and packages. With a background in Business Management, she combines strategic insight and product expertise to help brands navigate today’s evolving digital landscape. Ellie Pearsall, Social Media Manager | Brand Marketing, TUI Ellie Pearsall Ellie Pearsall is a Paid Social Manager at TUI, specialising in social media strategy, creative optimisation and performance marketing. With over seven years’ experience across commercial and marketing roles, she leads multi-channel campaigns across platforms including Meta, TikTok and Pinterest, driving measurable business impact through data-led decision making. Ellie is passionate about developing platform-first creative, embedding test-and-learn approaches, and translating insights into award-winning campaigns, including work recognised at the UK Social Media Awards and TikTok Ad Awards. Josh Pizey, Gobal Head of Social, HX Expeditions Josh Pizey Josh Pizey is a seasoned social media leader and speaker with a strong background in content strategy and community engagement. Evidenced through award-winning work across multiple sectors including FMCG, Automotive and, of course, the Travel sector.Josh is passionate about blending content creation and curation to amplify authentic storytelling, as demonstrated in his work as Global Head of Social at HX Expeditions. His expertise lies in fostering genuine connections between brands and audiences through innovative social media campaigns. Anneka Valmy-Devillers, Senior Vice President, FINN Partners Anneka Valmy-Devillers Anneka leads social media and digital strategy across FINN Partners’ travel portfolio, bringing over 13 years of experience in crafting impactful digital communications across sectors including energy, FMCG, food, and now travel.She provides strategic leadership across client accounts, delivering innovative, insight-led campaigns that connect brands with audiences in meaningful and culturally relevant ways. A seasoned speaker on influencer marketing, Anneka specialises in social media strategy, content marketing, digital crisis communications, online brand identity, and trend forecasting.She delivers award-winning destination campaigns fuelled by fierce passion, forward thinking, and a belief in digital storytelling’s power to move people, shape culture, and drive real-world impact. A champion of people-first marketing, she focuses on making a difference - not just making an impression. Jessica Viana, Travel & Food Content Creator Jessica Viana Jessica is a content creator and writer behind the travel website "Jess Eats The World" and her social media platforms (@jessicaxviana).She inspires her audience of travellers and foodies to go off the beaten track and discover less-visited destinations or exploring hidden gems in popular places, with sustainability and responsible travel in mind. Her passions include trying out local foods and learning the curious stories behind them, staying at boutique hotels, and hopping on unique experiences that bring her closer to the culture of the destinations she visits. On an average month, Jessica's content reaches over 2 million viewers and readers.Portfolio: http://jessicaxviana.my.canva.site Amy Ya, Community & Sales Specialist, WeRoad Amy Ya Amy Ya is Community and Sales Specialist at WeRoad, the adventure travel company connecting solo travellers through group trips around the world. She manages WeRoad's social channels and oversees their 30,000-strong Facebook community, turning online engagement into real-world connection. As one of WeRoad's Group Leaders, Amy has witnessed first-hand how strangers become friends on the road - an experience that shapes everything she does back at base. She also organises exclusive events and private trips that take community well beyond the feed. Sponsors Event partners Benefits Benefits of attendingReceive advanced and in-depth guidance on optimising your social media presence and making the most of your social media channelsDiscover how to engage with social media trends within travelLearn how to effectively measure the results of your social media campaignsMaster advanced skills including ROI tracking, working with Facebook algorithms and gathering social insightsListen to social media experts as well as travel industry organisations on social media best practiceLearn how to leverage AI to optimise your social media strategyGet an understanding of how different age groups engage with brands across social mediaNetwork and discuss common challenges with industry peers and social media experts. Who should attend? This seminar is for travel agents, tour operators and the wider travel industry including: Marketing and product teams Digital marketing and social media teams Directors and senior managers from small businesses The content delivered and topics covered by Bruce Martin were highly engaging, extremely useful and thought provoking. I've come away from the event with a greater understanding of social media marketing and lots of ideas to start implementing. Hollie Youlden, On The Go Tours Prices ABTA member/Partner Early bird rate - £269Standard - £299Early bird rates will expire on 8 May. This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate.Make payment by credit or debit card.View our booking terms and conditions here. *To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place. Register now Non-members Early bird rate - £419Standard rate - £449Early bird rates will expire on 8 May. This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate.Make payment by credit or debit card.View our booking terms and conditions here. *To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place. Register now Discounts Book three places and get 50% off the third place.(This discount will be automatically applied when you book online.)If you are looking to book for a larger group please contact events@abta.co.uk for a bespoke discount. Register now
The content delivered and topics covered by Bruce Martin were highly engaging, extremely useful and thought provoking. I've come away from the event with a greater understanding of social media marketing and lots of ideas to start implementing. Hollie Youlden, On The Go Tours