The Customer Information team at ABTA is very much the public face of ABTA - helping ABTA members and their customers to successfully resolve disputes News Article Find out more about ABTA's Customer Information team.
Crisis support – Part 1: ABTA Support News Article It is critical for organisations to revisit crisis plans in order to ensure they are in a good position to effectively manage and respond to situations that may occur.
Legal guidance – Can an increased fuel costs be passed on to customers? News Article If you’re a package holiday organiser, your ability to increase the price of the package after the customer has booked is tightly controlled. Find out what the rules are about passing costs on to customers.
Vacancy on ABTA's Council of Regions News Article Nominations are invited for a vacancy that have arisen on ABTA's Council of Regions in the South West region.
ABTA reaction to France quarantine requirement. News Article ABTA responds to the news that fully vaccinated holidaymakers returning to England from France must still quarantine.
ABTA in focus: Mark Tanzer and Alistair Rowland News Article Mark Tanzer, ABTA Chief Executive and Alistair Rowland, Group CEO, Blue Bay Travel and ABTA Chairman discuss the future of travel, consumer confidence and challenges faced by the industry.
A video message from Mark Tanzer News Article Log into the Member Zone to watch Mark Tanzer's video message to Members.
Video message from Mark Tanzer News Article Log into the Member Zone for a video message from Mark Tanzer, Chief Executive, ABTA
Video message from Mark Tanzer News Article Log into the Member Zone to watch Mark's video message to Members.